Store policies
Subscription and cancellation terms
Last updated 12 November 2026
How it works
Your subscription renews automatically at the price shown at checkout, every month by default, or every 2 months if you choose that option. Your card is charged on each renewal date and your boxes ship within 24 hours.
Cancel anytime
You can cancel at any time before your next billing date, with no fee and no minimum number of deliveries. Email hello@skincarebuffet.com or use the link in your order emails. Cancelling stops future charges; orders already charged will still ship.
Pause, skip or change
You can skip a delivery, change your mix of masks or switch between monthly and every 2 months before your next billing date.
Founding Members price
Founding Members keep their locked monthly price for as long as their subscription stays active. If you cancel, the founding price ends and won't apply to a new subscription.
Price changes
If our regular subscription prices change, we'll email you at least 14 days before it affects your next charge, so you can cancel first.
Refunds on renewals
Renewal orders follow our returns policy: unopened boxes can be returned within 14 days of delivery.