Shipping policy

Dispatch

Orders are dispatched within 24 hours from our fulfilment partner in Thailand, excluding weekends and public holidays. You'll get an email with tracking once your order ships.

Delivery times

United Arab Emirates: 3–5 business days after dispatch.

Rest of the world: 7–10 business days after dispatch.

These are estimates. Customs checks or courier delays can occasionally add time.

Shipping costs

One box: $10 shipping.

Two or more boxes: free shipping.

Monthly subscriptions ship free.

Duties and taxes

Orders delivered outside the UAE may be charged import duties or taxes by your country's customs. These are paid by the recipient and are not included in our prices.

Address and lost parcels

Please check your address at checkout. If tracking shows no movement for 10 business days, or your parcel arrives damaged, email hello@skincarebuffet.com with your order number and we'll help.